Lead Front Desk Receptionist

Express Port Abadi · 📍 Cilegon · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 23.000.000 per month
Express Port Abadi is seeking a highly skilled and professional Lead Front Desk Receptionist to join our team in Cilegon. As the Lead Front Desk Receptionist, you will be responsible for managing the front desk operations, ensuring a welcoming environment for our guests and visitors, and providing excellent customer service. This is a great opportunity to be part of a dynamic and growing company in the port industry.

📋 Tanggung Jawab Pekerjaan

Manage and supervise front desk staff to ensure smooth operations.,Greet and assist guests and visitors with a friendly and professional manner.,Handle inquiries and resolve customer complaints or issues promptly and effectively.,Maintain accurate and up-to-date records of guest information and activities.,Coordinate with other departments to ensure seamless service delivery.,Ensure the front desk area is clean, organized, and welcoming at all times.,Monitor and maintain security protocols and procedures at the front desk.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a supervisory or leadership position.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software and tools.,Familiarity with security protocols and procedures.,Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

Customer serviceCommunicationTime managementProblem-solvingTeam leadershipSecurity awareness
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